Edit, review, and reconcile your donations | GiveGab Customer Success Center

Can I create custom URLs to track my donor conversion rates?

Absolutely! Create custom URLs using UTM Parameters to easily see which links you share are generating the most donations.

Written by Jon Nay
Updated over a week ago

What is the Time Zone in My Donation Report?

By keeping all of the times in UTC, reconciliation can be made a lot easier!

Written by GiveGab Customer Success
Updated over a week ago

Frequently Asked Questions

What happens if a donor disputes a donation made to my organization?

Details about how GiveGab handles charge disputes for donations made through our platform.

Written by Jessica Sinatra
Updated over a week ago

Where can I see the refunds my organization has issued?

With the financials page, you can review all refunds that your organization has issued.

Written by Kasana Milton
Updated over a week ago

Can I receive my donations by check?

Learn how you receive your donations.

Written by Katrina Grein
Updated over a week ago

How do I see which donations were included in a specific deposit?

View the payouts for your organization and what donations went into each of them.

Written by Kasana Milton
Updated over a week ago

Can I collect donations through PayPal?

Set up your organization to quickly and easily receive your donations on GiveGab

Written by Katrina Grein
Updated over a week ago

How do I attest that my organization is compliant with applicable state fundraising laws?

Every organization fundraising on GiveGab needs to attest they are compliant with all state fundraising laws. Learn how to attest here.

Written by Kasana Milton
Updated over a week ago

Reporting and reconciling

How can I download a report of my organization's donations?

Export a CSV file of all your donor and donation data on GiveGab

Written by Kalia Kornegay
Updated over a week ago

How do I resend a donor their donation receipt?

Reproduce a thank you email and donation receipt for anyone who has donated to your organization through GiveGab

Written by Mackenzie Green
Updated over a week ago

How do I read my Donation Report?

Learn how to understand the information in your donations CSV

Written by Katrina Grein
Updated over a week ago

What portion of a donation made on GiveGab is tax deductible?

Recognizing your donor's gift amount on GiveGab

Written by Katrina Grein
Updated over a week ago

How to Import a Report into Google Sheets

Learn how to import your report into Google Sheets

Written by GiveGab Customer Success
Updated over a week ago

Editing Donations

How can I edit how a donation is displayed?

Learn how to customize how a donor's donation is displayed publicly

Written by Aja Hall
Updated over a week ago

How do I make a donation anonymous as a nonprofit administrator?

Learn how to turn a donation anonymous for your donors

Written by Kasana Milton
Updated over a week ago

How do I edit or remove a donation message or comment?

Learn how to edit or remove a message or comment left by a donor

Written by Kasana Milton
Updated over a week ago

How do I edit an offline donation?

Changing or re-allocating a cash or check donation

Written by Taj Harvey
Updated over a week ago

How do I move a donation to a fundraiser, fundraising team, or a different campaign?

Learn how to easily move a donation to the appropriate P2P Fundraiser, Fundraising Team, or campaign for accurate reporting

Written by Noelle Butler
Updated over a week ago

Donation Transfers

What happens if a payout fails to my account?

Details about how GiveGab ensures you receive your donation payouts.

Written by Jessica Sinatra
Updated over a week ago

How do I receive my donations?

Learn how and when your donations will be received

Written by Katrina Grein
Updated over a week ago

How do I view the current bank account information for my organization?

View the bank account and representative information currently associated with your organization's GiveGab account

Written by Taj Harvey
Updated over a week ago

How do I view the current Organization Representative for my organization?

View the Organization Representative currently associated with your organization's GiveGab account.

Written by Ariana Hardwick-Jones
Updated over a week ago

How do I change my bank account information?

Learn about GiveGab's process for updating your organization's bank account used for donation deposits.

Written by Taj Harvey
Updated over a week ago

What type of bank account can I use to accept donations?

Type of account required to receive donation transfers

Written by Katrina Grein
Updated over a week ago