How do I request Admin Access to my organization for a Giving Day?

Gain access to your organization for your Giving Day even if the previous admins have left

Jessica Sinatra avatar
Written by Jessica Sinatra
Updated over a week ago

Step 1: Begin the Registration Process

Head to the Giving Day website you'd like to participate in and click the "Register" button on the main landing page to begin the registration process.

Step 2: Search for Your Organization

In the search bar, type in your name and click "Search"

When the organization you'd like to claim access to appears, click the "Participate" button.

Step 3: Request Access

You'll be asked the question "Are you one of these people?" to help determine if you need to login or request access:

If you are listed in the list of Admins, click "Yes" and you'll be prompted to login.

If you are not listed in the list of Admins, click "No". You'll be prompted to enter in your First and Last Name, and Email Address. Enter those, then click "Request Access".

An email will be sent to all current admins to approve your administrative request.

What if none of the admins listed are still with the organization?

If the current administrators listed are no longer associated with the organization and are unable to approve your request, please send a letter to the GiveGab customer success team on your organization’s letterhead confirming that the current admin on your account is no longer associated with your organization and that you’re authorized to take over that page. This letter must include the following:

  1. It must indicate the exact email address that should receive the admin access

  2. Be written on your organization's official letterhead

  3. Be dated with today's date

  4. Be signed using a hand-written (or docusign/electronic) signature

You can send this letter to CustomerSuccess@GiveGab.com

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