Step 1: Navigate to your Giving Day's Website
From the main landing page of your Giving Day website, click the 'Register' button to begin the registration process.
Note: After clicking the 'Register' button, your Giving Day may have an introduction page before you begin. If this is the case, please read through it carefully before proceeding.
Step 2: Search for Your Organization
After clicking the 'Register' button, you will be prompted to search for your organization. Once you have entered your organization's name or EIN in the search bar, results will automatically populate below.
a) If your organization has participated in a previous Giving Day or has fundraised on GiveGab:
Click the 'Participate' button below your organization's name.
After clicking 'Participate', you can log into your GiveGab administrator account and begin the registration survey! (Skip down to Step 4 for more details)
What if I do not have administrator access?
What if I do not have administrator access?
If you do not have administrator access, click the 'Request Access' button to send a request to the current administrators on your organization's profile. Once they receive and approve your request, you can log in and complete the registration survey.
Why do I see "Inquire about registering"?
Why do I see "Inquire about registering"?
If you see an "Inquire about registering" message, reach out to our team for assistance by clicking 'Inquire' or the blue chat bubble in the bottom right corner of the page!
b) If your organization does not appear in the search results:
No worries! Just scroll to the bottom of the results and click the 'Add My Organization' button to get set up and continue with the registration process!
Note: If your organization has an existing GiveGab profile, you may skip that step and head straight to the registration survey! See step 2A above.
Step 3: Add Your Organization
If you click the 'Add My Organization' button, you will be directed to this registration form where you will be prompted to enter basic information about your organization. This is also where you will create your login to access and edit your organization's Giving Day profile. You can add administrators to your organization's account once you have registered. Once this section is complete, click the 'Continue' button.
Step 4: Complete Registration Survey
After completing the steps above you will be directed to the final page before your registration for the Giving Day is complete. Here, answer the required survey questions before finalizing your organization's registration for this event.
Other Questions:
My Giving Day has a registration fee - how do I complete payment?
My Giving Day has a registration fee - how do I complete payment?
If you are participating in a Giving Day that charges a registration fee, you will need to select your 'Registration Type' at the beginning of the survey:
After selecting a 'Registration Type', a field to enter your name and credit card information will appear at the bottom of the survey. Please make sure to fill out those fields before you submit.
The survey requires I upload documentation - how do I do so?
The survey requires I upload documentation - how do I do so?
Some surveys will require that you upload documentation. Click the 'Choose File' button to upload your document. Please ensure it is a PDF that is less than 5MB in size.
If you have trouble uploading your document, reach out to our support team through the blue chat bubble at the bottom right corner of your screen - we will be happy to help!
I received an "Authentication Required" error message - what now?
I received an "Authentication Required" error message - what now?
If you received an "Authentication Required" error message, it is likely because you have been inactive on our site for an extended period of time and need to log in again to be re-authenticated. Please try navigating to the Bonterra/GiveGab sign-in page here in a new tab or window and logging in again.
***To avoid losing your work, please do not close out the tab where you have been working on your registration!
Once you have logged back in, you should be able to navigate back to your registration form and successfully submit it.
If you continue to have trouble with this, reach out to our support team through the blue chat bubble at the bottom right corner of your screen - we will be happy to help!
Once the survey is complete, click the 'Submit' button to finish your registration. You will receive an e-mail confirmation and automatically be redirected to your Giving Day Dashboard on GiveGab where you can begin customizing your Giving Day profile!
For tips on how to customize your Giving Day profile, check out our profile best practices here!