Please Note: Sponsors should provide the funds for their match offline prior to the giving day. If a sponsor gives online to your organization in order to provide you with their funds for the match, this will inflate your totals and they will not be accurate. For this reason, it is best to secure these funds prior to the day and outside of the platform.
Step 1: Navigate to Your Admin Dashboard
If your home page is not your admin dashboard, click on the drop down box at the bottom of the screen next to “Viewing Dashboard For” to view a list of organizations that you are an administrator for. Click on the name of your organization you’d like to access.
Step 2: Navigate to your Giving Day Dashboard
From your Admin Dashboard's "Home" page, use the Giving Days banner to select the Giving Day Dashboard that you'd like to view.
Step 3: Manage Your Sponsored Matching & Challenges
From your Giving Day Dashboard, click "Manage Sponsor Matching" at the bottom of the page under Donation Tools.
Step 4: Deplete Your Match or Challenge
From this page, click the "Deplete Match" button on the match or challenge you'd like to exhaust.
Once you click this button, you will see a pop-up asking you to confirm that you would like to have all remaining funds applied as an offline donation. Click "Ok" and the match or challenge will be exhausted and no longer active on your Giving Day.
Note: If you have any questions, feel free to reach out to our Customer Success team via the blue chat bubble on the bottom right of the screen, or send us an email at email@example.com.