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How do I thank my donors as a peer-to-peer fundraising team captain?

As a team captain, you have access to the information needed to thank your donors, so it's your job to complete this crucial step

Bekah K. avatar
Written by Bekah K.
Updated over 4 months ago

Step 1: Navigate to Your Personal Dashboard

If your home page is not your Personal Dashboard, click on the drop down box at the bottom of the screen next to “Viewing Dashboard For” to view a list of organizations that you are an administrator for. Click on "Personal Dashboard."

Step 2: Navigate to Your P2P Fundraising Dashboard

Click the "Dashboard" button under the P2P fundraising page that you want to edit.

Step 3: Navigate to your Team Editor

From the blue bar at the bottom of your screen, click "Edit Team". From there you'll be taken to your P2P Fundraising Team Editor

Step 4: Select Donors to Thank  

Let your donors know how their contribution made an impact, by sending them an email right from this page or mark them as thanked if you showed your appreciation another way. To thank a donor, check the box next to their name. To thank all of your donors at once, check the box at the top next to “Name”. Then click the box titled “Thank Selected Donors”.

Step 5: Craft Your Thank You Message

Once you've clicked the "Thank Selected Donors" button,  you'll be prompted to craft your thank you email. You can either personalize your thank you, or use the pre-set thank you message. Click on the “Send Thanks” button and your donor will receive an email from you and your team thanking them for their donation.

After clicking “Send Thanks”, you’ll see that your donor now has been marked as thanked in your Team Editor.

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