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How do I know who should complete the Organization Representative information?
How do I know who should complete the Organization Representative information?
Katrina Grein-Topken avatar
Written by Katrina Grein-Topken
Updated over 2 weeks ago

The role of the Organization Representative is separate from that of an administrator. They will be the ones to authorize any updates to your organization's 'Bank Account & Verification' page on the platform.

While several admins may manage your organization's profile, there may only be one designated Organization Representative at any time.

If you need to grant administrative access so others can manage your organization's profile, you can read more about that process here. Read more about levels of admin access here.

The individual completing the Organization Representative fields should be an executive-level employee from your organization. In other words, this individual should be highly engaged with your organization for the foreseeable future and have signing powers and oversight of your organization’s financial activities. 

The Organization Representative must provide the following information:

  • their full name as it appears on their Social Security card

  • their full Social Security Number (SSN)

    • If the organization representative cannot be verified with the SSN they provided, they must provide a government-issued identification document (such as a driver’s license or passport)

  • their Date of Birth (DOB)

  • a full mailing address

    • Due to Know Your Customer (KYC) obligations, PO Boxes are not an approved address type

  • Phone Number

  • E-mail

We use these details to verify the Organization Representative's identity in association with your organization, in compliance with federal law and regulation including the Know Your Customer (KYC) Act and the Customer Due Diligence Rule. This ensures there is a real person behind every nonprofit at GiveGab.

Note: Organization Representatives will be redirected to a secure Stripe portal to enter the above information. Stripe is the Payment Processor behind GG Pay and is a PCI Level 1-Compliant Processor. Read more about how this information is processed after being submitted here.

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