On January 18, 2018, GiveGab finalized our acquisition of Kimbia, the everyday fundraising and Giving Day platform responsible for helping nonprofits raise $1 billion since its inception.
This acquisition is a highly collaborative effort to transition the Kimbia team to continue their work under GiveGab’s management, while still maintaining the products and services their customers are relying on for everyday fundraising and Giving Days for as long as reasonably possible.
We’re thrilled to add Kimbia’s legacy and experience to GiveGab’s modern, secure, and user-friendly platform, and to continue to build on our absolute obsession with customer service. To adequately welcome new customers and continue providing our users with the same great support, we’ve added more all-star players to our customer success and engineering teams.
Everything you love about GiveGab will remain the same, so you shouldn’t notice anything different moving forward while using GiveGab.
This will have an overall positive impact on the experience of our platform users because we’ll be applying what we learn from Kimbia to make the GiveGab experience even better than before! The fact that so many additional nonprofits and giving day partners will be using GiveGab should serve as added confirmation that you’ve chosen the right platform! If you have any questions or concerns, you can always reach out to us through our live chat feature or email us at email@example.com!
FAQs about this company transition
Q1: What does this mean for my organization / user experience? Will there still be customer support when I need it?
A1: Our priority is to ensure that superior customer support remains intact with this transition, which is why we’ve already hired more in-house customer success representatives and engineers to continue meeting the needs of our valued nonprofit users, like you!
Q2: Who is Kimbia and what do they do?
A2: Kimbia is an online fundraising, crowdfunding, and event platform provider for nonprofits, higher education, and community foundations. In the last ten years, organizations including American Red Cross, Smithsonian Institution, Georgetown University, Communities Foundation of Texas, GiveMN, The Boston Foundation and The Miami Foundation have raised over a billion dollars using Kimbia’s Everyday Giving, Peer-to-Peer, Event Registration and Giving Day solutions.
Q3: Why did GiveGab acquire Kimbia?
A3: GiveGab was made aware of this incredible opportunity to acquire Kimbia and thought it would be the most beneficial to everyone involved, as it would allow us to reach more nonprofits with our modern fundraising technology.
Q4: Why did Kimbia sell to GiveGab?
A4: Founded in 2007, Kimbia has helped nonprofits raised over $1 Billion since its inception. After a decade of success, they realized they could be part of something larger by combining with a successful organization such as GiveGab. The acquisition by GiveGab opens up new opportunities for Kimbia customers and team members. It also provides a platform for significant growth in our combined business.
Q5: What impact, if any, will this have on my organization?
A5: You shouldn’t notice anything different moving forward while using GiveGab! This will have an overall positive impact on your experience because we’ll be applying what we learn from Kimbia’s legacy and vast experience to make the GiveGab experience even better than before! The fact that so many additional nonprofits and giving day partners will be using GiveGab should serve as added confirmation for your organization that you’ve chosen the right platform!