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How can I see the balance of an eCard?

Learn how to view the balance of eCards registered to your Giving Day

Katrina Grein-Topken avatar
Written by Katrina Grein-Topken
Updated over 6 months ago

Note: This article is written for Giving Day hosts. If you are a participant or supporter of a Giving Day, this article may not pertain to your efforts.

Step 1: Navigate to your Partner Dashboard

Login to your GiveGab.com account and click on the Giving Day in question on your Personal Dashboard.

Step 2: Navigate to the "Donations" page

From the sidebar, click the "Donations" dropdown then select "Donation Report".

Step 3: Click Actions, then View eCards purchased

You will then click on the blue "Actions" button next to the filters, and then click "View eCards Purchased" in the drop-down menu.

Step 4: View eCard balance

On this page, locate the eCard you're checking the balance of. Refer to the columns Original Balance, to see what the initial balance was on the eCard, and Remaining Balance, to see how much is left on the eCard.

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