Step 1: Determine If the Administrator is New to GiveGab
From your organization’s Giving Partner dashboard, click on "Manage Organization" to expand a drop down. After opening the drop down, click on "Supporters" to be brought to the list of your supporters and administrators on GiveGab.
While you are on the supporter page, you will be able to see all of the members of your organization and if they have administrator status. From this page, search for the member's name to see if they are already a part of your organization.
If the member appears in the list, go to step 2.1, otherwise, go to step 2.2.
Step 2.1: Adding the Returning Member as an Administrator
If the member is already listed on the page, click on the gray key near their name to add them as an administrator. They will receive an email notification and will be prompted to log in to access their new dashboard.
Step 2.2: Adding the New Member as an Administrator
If the member is new to your organization on GiveGab and does not appear in the list, click "Add Member" at the top of the screen. After you do this, a new box will appear that will ask for the member's name and email address, and if you would like to make them an administrator.
After being added as an administrator, the member will receive an email from firstname.lastname@example.org to confirm this. This email will contain temporary login information to help get them set up on the platform and logged in for the first time. If they do not receive it, reach out to us and let us know!
If you ever need to revoke the admin access, simply click the "blue key" and select "revoke admin access".