Step 1: Check Out Your GiveGab Donation History 

After your organization participates in a Giving Day, it's time to gather your donor information! To do this, you can head over to your "Reports" Dashboard to find a detailed report of all your donations and donors. 

You may also download a comprehensive report of your organization's donations to better access this information, and to help you with the next step in your donor stewardship plan!

(Note! This will only download your online donations!)

Step 2: Filter your Donation Report

Give Dekalb County hosts an in person event where donors are able to give to their favorite nonprofits offline at the DeKalb County Community Foundation during Give DeKalb County. 

If you need to only look at online or offline donations received from your giving day, campaign, or event, you can filter the report before you download it, and the filters to carry over to the CSV! If you want to filter your report, click on "+ More Filters" to expand the options.

On your GiveGab donation dashboard you are able to see and download a high level version of your online and offline donations. To download your donations report, you can download that separate CSV here:

You will also receive two emails to download the full offline donation report with the additional details that were collected at the offline donation event at DeKalb County Community Foundation during Give DeKalb County. If you have not received your emails; please contact customersuccess@givegab.com at we will be happy to help you out!

Step 3: Understanding Your Donation Reports

Once you have downloaded your donation report, it is now time to break down your data, and understand what your organization will receive after the day! Your organization will receive all the funds in the "payout amount" column on the donations CSV. This is the amount of online donations being sent to your nonprofit after any fees have been removed (if the donor did not opt to cover them). 

(Note! Make sure to add those donations which came in during the giving day dates and times. The report is in UTC time, so you would need to convert them to your timezone. Here's how!)

Step 4. Thank Your Donors! 

Once the giving day is over, it is time to thank your donors! Your donors receive an automatic thank you message from both the Giving Day and from your organization's thank you message. If you opted to collect addresses and phone numbers and you can to send handwritten or more personal Thank You's for all their support, you can find this information by scrolling to the right of your donation report!

Note: If you have any questions, feel free to reach out to our customer success team via the blue chat bubble on the bottom right of the screen, or send us an email atcustomersuccess@givegab.com.

Did this answer your question?