How do I Create A Support Area Under My AmplifyATX.org Profile?

Follow these steps to create support areas as a part of your Amplify Austin campaign to showcase your organization's programs and campaigns.

Katrina Grein-Topken avatar
Written by Katrina Grein-Topken
Updated over a week ago

Step 1: Navigate to your Admin Dashboard

If your home page is not your Admin Dashboard, click on the drop down box at the bottom of the screen next to “Viewing Dashboard For” to view a list of organizations that you are an administrator for. Click on the name of your organization you’d like to access.

Step 2: Navigate to your AmplifyATX.org Dashboard

Between September 21, 2022 and January 16, 2023 and then again in April, you should edit your year-round Amplify Austin page. This is the page where you will highlight your Giving Tuesday efforts and any other campaigns or fundraisers outside of Amplify Austin Day. You can access your year-round AmplifyATX.org dashboard from the “Home” tab of your Admin Dashboard on www.givegab.com by clicking on the “Amplify Austin” Tab highlighted below.

Between January 17, 2023 and March 31, 2023 you should edit your Amplify Austin Day page. This is the page where you will highlight specific fundraising efforts for Amplify Austin Day. You can access your Amplify Austin Day AmplifyATX.org dashboard from the “Home” tab of your Admin Dashboard on www.givegab.com by clicking on the “Amplify Austin Day” banner or the "Giving Days" tab highlighted below.

Step 3: Manage Support Areas

From your AmplifyATX.org Dashboard, click "Manage Support Areas" under "Other Actions" at the bottom of the page:

Step 4: Add Support Area

Click on the blue "Add Support Area" Button.

Title the support area as you would like it to appear on your AmplifyATX.Org profile and click "Save."

Step 5: Customize your Support Area

Tell the story of your organization's support area to enhance donor experience and educate supporters on the work that your organization does.

The components of your support area that you can customize include:

a) Title: Your title will serve as the display name of your support area on your Amplify Austin profile
b) Video Link: You can choose to include a Youtube or Vimeo link to display a video on your support area's profile.

c) Position: Enter a number to customize the order in which your Support Areas appear. Support Areas will be ordered in ascending order.
The story image will be the image that is shared on social media, so this image should illustrate the story behind your support area just as your cover photo does.
d) Cover Photo: Just like you can on Facebook or Twitter, you can upload a cover photo to help illustrate the story behind this support area. Your cover photo should be a large, horizontal image, at least 1500 pixels by 500 pixels, but no larger than 5 MB.
e) Story Image: Your story image should be a medium sized, horizontal image, around 500 pixels by 300 pixels, but no larger than 5MB.
The story image will be the image that is shared on social media, so this image should illustrate the story behind your support area just as your cover photo does.
f) Story: Use this section to illustrate the history of your group, goals you’re trying to reach, or current program offerings to give donors more information and encourage them to donate to your organization's support area.
g) Thank You Message: Use this part of the profile to thank your donors for giving to this specific support area.

Step 6: Add Donation Levels

Adding donation levels is a great way to help donors visualize the impact of their gift within your organization. We recommend creating 3-5 donation levels. To add donation levels, navigate to the "Donation Levels" tab, then click on the blue "Add Donation Level" button. 

Once you've clicked that button, you can customize customize each donation level's dollar amount, description, and image.

Step 7: Add Peer to Peer Fundraisers

Peer to Peer Fundraisers are individual supporters that have their own personal fundraising pages for your support area. To add and manage your fundraisers, click the "Fundraisers" tab. 

In this section, you can add fundraisers, enable fundraisers to sign themselves up, and customize the default story and dollar goal that appears on each fundraiser's profile.

Step 8: Create Matches and Challenges

Similar to your Amplify Austin Day profile, you can also create matches and challenges specifically for your support areas. To add a match or challenge, click the "Matching" tab, then select the "Add Match Commitment" button if you'd like to add a match, or the "Add Challenge" button if you'd like to add a challenge.

To learn more about creating matches, check out this support article. To learn more about creating challenges, check out this support article.

Step 9: Review your Support Area

Once you have finished customizing your support area, click the "Support Areas" button in the top navigation bar.

To preview a support area, click the "View" button. To continue customizing a support area, click the "Edit" button. To remove a support area permanently, click the "Delete" button.

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