Step 1: Navigate to your Admin Dashboard
Click the “You” in the top right corner and click “Admin Dashboard” for your organization. If you are an admin of more than one organization make sure you click the right one you want to work on.
Step 2: Navigate to your Fundraising Campaign Editor
Select the "Fundraising" tab in the left navigator of your Admin Dashboard, then click the "Campaigns" section. Once in the Campaign section of your Admin Dashboard, select the "Edit" button beneath the campaign you'd like to edit, and you'll be directed to your Campaign Editor.
Step 3: Deplete Your Existing Match or Challenge
Navigate to the "Matching" tab, on the lefthand side of your campaign editor. Locate the match or challenge you would like to exhaust. Click the "Deplete Match" button on the match or challenge you'd like to exhaust
Once you click this button, you will see a window asking you to confirm that you would like to have all remaining funds applied as an offline donation. Click "Ok" and the match or challenge will be exhausted and no longer active on your campaign.