Step 1: Navigate to Your Admin Dashboard
Click the “You” in the top right corner and click “Admin Dashboard” for your organization. If you are an admin of more than one organization make sure you click the one with the event you want to work on.
Step 2: Navigate to Your Giving Day Dashboard
From the “Overview” Tab of your Admin Dashboard on www.givegab.com, click on the “Edit Profile” button from the Giving Day banner highlighted below.
Step 3: Manage Your Sponsored Matching & Challenges
From your Giving Day Dashboard click the "Manage Sponsor Matching" link under the sidebar to the right of the screen.
Step 4: Deplete Your Match or Challenge
From this page, click the "Deplete Match" button on the match or challenge you'd like to exhaust.
Once you click this button, you will see a window asking you to confirm that you would like to have all remaining funds applied as an offline donation. Click "Ok" and the match or challenge will be exhausted and no longer active on your campaign.
Note: If you have any questions, feel free to reach out to our customer success team via the blue chat bubble on the bottom right of the screen, or send us an email at firstname.lastname@example.org.