Starting June 5th, GiveGab's web hosting partner, Fastly, will be requiring users to access GiveGab and all Giving Day applications with browsers that support TLS 1.2 (Transport Layer Security)! 

(You can read here about Fastly's vision for defending the modern web.)

1. How will this change affect me?

Chances are good this will not affect your experience of our platform. The vast majority of GiveGab and Giving Day visitors use modern browser versions.

If your current browser does not support TLS 1.2, you will encounter an error page when you attempt to access GiveGab or a Giving Day site, but don't panic! This just means it's time to upgrade your browser to a newer version, not only making for a smoother GiveGab experience, but also creating a safer and more secure environment for all your interactions on the web. 

To find out if your current browser supports TLS 1.2, you can visit How's My SSL, or head over here for a comprehensive list of browsers and operating systems, and their TLS 1.2 capacity. 

2. Why is this important to me?

While the idea of protecting sensitive information such as passwords and payment information has always been understood as critical when using any web service, the need for protection of all communication over the internet has become even more crucial in light of recent data breaching events. 

Requiring TLS 1.2 helps ensure that data transmitted between GiveGab and your browser is encrypted, preventing hackers from accessing your information, so that you can donate and support your favorite nonprofits with the ease of mind that your information is in trusted hands! 

3. What exactly is Transport Layer Security?

TLS is a cryptographic protocol that provides end-to-end privacy and data integrity sent between applications over the internet. 

When a browser (e.g. Chrome or Firefox) connects to a server (e.g. GiveGab), the browser and server negotiate which security protocol they'll follow when they interact. GiveGab will now negotiate a minimum of TLS 1.2. 

(TLS is pretty cool. There's a good low-tech graphic here if you'd like to know more.)


Have any questions? Feel free to reach out to us at customersuccess@givegab.com, or chat in to our customer success team via the blue chat bubble!

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